Privacy Policy

1. Information We Collect

When you fill out our quote request form or call us, we may collect:

• Your name, phone number, and email address
• Your vehicle's year, make, model, and condition
• Your city or general location for pickup purposes
• Standard technical information such as your IP address, browser type, and pages visited, collected automatically through cookies and similar technologies

2. How We Use Your Information

We use the information you provide to:

• Prepare and communicate a cash offer for your vehicle
• Schedule and coordinate free vehicle pickup and towing
• Respond to questions and provide customer support by phone, email, or text
• Improve our website, marketing, and overall customer experience
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business, such as our form and scheduling provider, towing partners, and IT or hosting providers, solely for the purpose of fulfilling your quote request and vehicle pickup. We may also disclose information when required by law or to protect our rights, property, or safety.

4. Cookies & Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and measure the performance of our marketing. You can adjust your browser settings to refuse cookies, though some parts of the site may not function as intended.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights & Choices

You may contact us at any time to ask what personal information we hold about you, to request a correction, or to request that we delete it, subject to any legal or operational requirements that may apply.

7. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at (416) 428-4817.